Discover actionable insights, industry trends, and best practices to optimize your workflows and boost productivity.
Over the past six posts, we’ve explored the differences between workflows and agents - from structure and behavior to risks and use cases. Now it’s time to bring it all together. Because while workflows and agents each serve unique roles, the future of automation isn’t about choosing
Snow Owl • Sep 25, 2025 • 1 min read
As we’ve explored in previous posts, workflows and agents represent two distinct models of automation: one built for structure and reliability, the other built for context and adaptability. But how do you decide which approach to use in practice? In this post, we’ll walk through a set of
Snow Owl • Sep 18, 2025 • 2 min read
Automation is more than just pressing a button and getting a result. Behind the scenes, every system handles three fundamental phases: 1. Input - What information triggers the process? 2. Action - What happens in response? 3. Feedback - How does the system respond to success or failure? While both
Snow Owl • Sep 10, 2025 • 2 min read
As organizations embrace automation to improve speed and scale, the two dominant paradigms (workflows and agents) often get lumped together. But beneath the surface, they operate on fundamentally different principles. At the heart of the distinction is how each system makes decisions:Workflows are deterministic.Agents are autonomous. This post
Snow Owl • Sep 02, 2025 • 2 min read
What Are Agents? In our last post, we explored traditional workflows (structured, rule-based systems that automate repeatable processes). While effective for predictable tasks, workflows rely heavily on pre-defined paths. But what happens when a task requires judgment, adaptation, or goal-seeking behavior? That’s where agents come in. What Is an
Snow Owl • Aug 22, 2025 • 3 min read
In the world of automation, the term “workflow” is foundational. From HR and finance to IT and customer support, workflows drive structured processes behind the scenes of nearly every modern business operation. But what exactly is a workflow, and what makes it distinct from more adaptive systems like agents? Let’
Snow Owl • Aug 14, 2025 • 3 min read
